Welcome to welcomein.site. We are pleased to be part of your travel planning experience. Our platform is designed to guide you with accurate information, useful resources, and access to reliable travel services. Some experiences are delivered directly by us, while others are offered through carefully selected affiliate partners. Our affiliate partners are recognised travel brands such as EconomyBooking.com, KiwiTaxi, LocalRent.com, TicketNetwork, Tiqets, Trip.com, WayAway, and WeGoTrip through the Travelpayouts affiliate network.
By using our website or making any booking through our platform, you confirm that you accept these Terms and Conditions. Please read them carefully before proceeding.
1. How Our Services Work
Tours Operated by Us
Certain tours and services are created, managed, and delivered by welcomein.site. These will always be clearly identified on our website. When you choose one of these services, your booking agreement is directly with us.
Services Provided by Travel Partners
We also introduce you to independent travel providers offering flights, accommodation, transfers, attraction tickets, and other related services. When you book through a partner link:
Your legal agreement is with the external provider, not with us.
We do not control their booking systems, payments, or customer support.
Any issues must be resolved directly with the provider you selected.
2. Responsibility and Liability
For Services Operated by welcomein.site
When you book directly with us:
We are responsible for managing your booking and providing the service as described.
Our responsibility is strictly limited to the service we deliver.
We are not responsible for delays, disruptions, or losses caused by events beyond our reasonable control, including weather conditions or government actions.
For Affiliate Partner Services
When you use a referral link:
We act only as an introducer.
We do not operate or supervise the services offered by partners.
We accept no responsibility for service failures, changes, cancellations, or quality issues connected with partner bookings.
All refunds, changes, or disputes must follow the partner’s own policies.
3. Pricing, Offers, and Availability
From time to time, we may display offers or promotions from our partners. Please understand that:
All prices and availability are determined by the providers.
Information may change after you visit the partner’s website.
We cannot promise that any displayed offer will remain valid or available.
4. Payments and Confirmations
Bookings Made with welcomein.site
You will receive direct confirmation from us.
Payments are processed securely through our authorised payment systems.
Bookings Made with Partners
All confirmations and documents are issued by the provider.
Payments are made on the provider’s secure platform.
Your payment statement will reflect the provider’s name and not ours.
5. Cancellations and Changes
Partner Bookings
We cannot cancel, amend, or refund any booking made through a partner. All requests must be directed to the provider.
Direct Bookings with Us
Occasionally, operational changes may be required. Routes, schedules, transport, accommodation, or activities may be adjusted or cancelled due to unforeseen circumstances. If this happens, we will notify you as early as possible and aim to offer appropriate alternatives.
6. Travel and Entry Requirements
You are fully responsible for ensuring that you meet all travel and entry requirements, including:
Valid passports and visas.
Medical certificates, vaccinations, or health clearances.
Compliance with the destination’s local laws and travel regulations.
We may share general guidance, but official government sources must always be used for appropriate requirements.
7. Health, Safety, and Insurance
We strongly encourage all travellers to:
Take out suitable travel insurance that covers medical emergencies, trip interruptions, and personal belongings.
Follow the safety advice given by local authorities and service operators.
welcomein.site does not act as an insurance provider.
8. Affiliate Partnerships and Transparency
welcomein.site earns income through affiliate partnerships. This means:
We may receive a commission when you book through our links.
Your price will not increase as a result.
These earnings help us operate and improve our platform.
We only recommend partners we believe meet strong reliability standards.
9. Personal Data and Privacy
We are committed to responsible data handling.
When You Book Directly with Us
We collect only the information required to process and deliver your booking.
Payments are handled securely by authorised payment providers.
Your personal data is not sold or shared unless required to fulfil your service or comply with legal duties.
Information is stored securely and retained only as long as necessary.
When You Book with Partners
We do not collect or store the information you enter on partner websites.
All personal data is governed by the provider’s own privacy policy.
Please refer to our Privacy Policy for full details.
10. Agreement to These Terms
By continuing to use welcomein.site, you confirm that:
You accept these Terms and Conditions.
You also accept the separate terms and policies of any third-party provider you choose to book with.
For support, enquiries, or feedback, please contact us at:
+61490927754